Provider Portal Login

Partner with Align Senior Care

We have over 12,000 member residents living in 554 senior living settings across the U.S. Apply to join our network today!

Make it Easy for Members to Find You

Maintaining complete and correct provider records in the Interactive Provider Directory is a priority for Align Senior Care as the directory provides an important source of provider information to our members. Update your provider information now or notify us of any updates needed by emailing:

• California: AlignSeniorCareCA@allyalign.com
• Florida: AlignSeniorCareFL@allyalign.com
• Michigan: AlignSeniorCareMI@allyalign.com
• Virginia: AlignSeniorCareVA@allyalign.com

Provider Portal Now Live!

We’re excited to announce the launch of our new Provider Portal — built to simplify your daily tasks, reduce administrative burden, and improve turnaround times.

Why Use the Portal?

The Provider Portal puts tools and information at your fingertips:

• Check member eligibility and claim status
• Submit or track authorizations
• View payment history and remittance details
• Get answers quickly without making a call

Log In to the Provider Portal or Register Now

About the Provider Portal

At Align Senior Care, we believe that clear communication is a cornerstone of successful care. That’s why we created a portal specifically with our provider partners in mind.
Our secure, web-based Provider Portal gives you access to essential healthcare data — including claims, eligibility, and benefit information — while maintaining HIPAA-compliant privacy for our members.

What You Can Do in the Portal

The portal is your central hub for managing member information and administrative tasks:

• Verify member eligibility
• Submit and review prior authorizations
• Check claim and encounter status

Not Registered Yet? Here’s How to Sign Up

Follow these simple steps to create your account:

1. Go to https://alignseniorcare.com/
2. Click “For Providers” in the top menu
3. Select “Login | Register”
4. Click “Create Account”
5. Accept the licensing agreement and click “Next”
6. Fill out all required fields, including:

• • First and Last Name
  • TIN
  • NPI

7. Click “Add Provider”
8. If adding more than one provider, repeat Step 6 and Step 7. If not, click “Next”
9. Create a username, password, and choose security questions
10. Review all information:

• • If accurate, click “Finish”
  • If incorrect, click “Previous” to make changes

Note: If you see an error, the password field will turn red — but the issue may also be with your username or security questions. Please double-check all fields before submitting again.

Need Help?

Visit our Contact Us page for assistance or reach out to your Provider Relations Representative.

Take Our Survey

Have a moment? Take the time to complete our Survey. We value your feedback and can use it to improve. Thank you for being a valued partner!

Updates to CPT/HCPCS for Authorizations

Please check provider Documents for Updates to Prior Authorization Requirements