Provider Resources


Claims and remittance advices can be submitted and retrieved electronically through your existing clearinghouse or billing company.

Payer ID:

  • Align Senior Care of Florida: ASFL1
  • Align Senior Care of Michigan: ASMI1
  • Align Senior Care of Virginia: ASVA1
  • Align Senior Care of California: ASCA1

If you do not use a clearinghouse or billing company, you can use the EZ-NET Provider Portal for online submission.

For claims questions, contact us at: 

  • California: 1-844-305-3879 (TTY 711)
  • Florida: 1-844-788-8935 (TTY 711)
  • Michigan: 1-855-855-0336 (TTY 711)
  • Virginia: 1-855-855-0489 (TTY 711)
  • For EZ-Net support, contact [email protected].

For ease of processing payment, electronic claims are preferred; however, if you are unable to send us a claim electronically, please mail it to:

Align Senior Care
PO Box 908
Addison, TX 75001-0908

SSI Claimsnet Customer Support

Download the EFT Authorization Form and Agreement


2021 Align Senior Care Michigan EFT Form 2021 Align Senior Care Florida EFT Form 2021 Align Senior Care Virginia EFT Form 2021 Align Senior Care California EFT Form