Access Your Benefits

Align Senior Care’s benefits are administered by the following vendors. Click each link to access your online member portal login for additional information regarding your benefits.

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Liberty Dental Icon

Liberty Dental

You can access your claims and other member information by signing in to Liberty Dental’s member portal.

If you have questions about your benefits or need assistance scheduling an appointment, call Liberty Dental’s member service representatives at 1-866-544-1942 (TTY: 771).

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Nations Benefits (Hearing)

Step 1: Log in to your Nations Benefits account to locate a list of in-network providers or call Nations Benefits Member Support at 833-689-1751 (TTY: 771).

Step 2: Make an appointment with your preferred in-network provider.

Step 3: Attend your appointment! Your provider will work with you to understand how to access your hearing aid benefits.

Not sure if your provider is in network? Check Align Senior Care’s provider directory to find out.

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The Helper Bees

Healthy Living Flex Card* | Transportation* | In-home support*

Logging in to the Helper Bees portal will provide you with an overview of benefits available to you.

To access your Helper Bees account, check your balances, and schedule services that are included in your plan’s benefits, you can log in to your Helper Bees account or call The Helper Bees at 833-284-2434.

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Vision

Step 1: Find a participating provider by visiting Align Senior Care’s provider directory and search for “optometry.” This will locate eye health providers in your area that work within Align Senior Care’s network.

Step 2: Make an appointment with your preferred in-network provider.

Step 3: At your appointment, ask your provider to bill Align Senior Care.

If you do receive a bill for services, you must complete this Medical Reimbursement (DMR) form. Mail your completed claim to:

Align Senior Care PO Box 40 Glen Burnie, MD 21060-040

For assistance or questions about finding a vision provider, you can also call Align Senior Care’s Member Services line at 1-844-751-6003 (TTY: 771). 8am – 8pm LOCAL TIME, 7 days a week from October 1st – March 31st, 5 days a week from April 1st – September 30th

Note: Align Senior Care Member Service is closed on the following Holidays: Memorial Day, Independence Day, Thanksgiving, and Christmas

*Vendors and/or benefits listed on this page may not be available with all plans offered by Align Senior Care. Benefits, service areas, and network providers vary by plan and state. For specific information about your plan’s benefits, please refer to your Evidence of Coverage (EOC) or contact Member Services.